# Account banned right after sign-up

The code arrived, the account was created, and five minutes later it was gone. The number is rarely the only reason.

## Why was my account banned right after phone verification?

Apps score the whole sign-up: device, IP reputation, app version, speed of actions, and the number's history. A number from an over-used range raises the score, but a fresh device profile on a residential IP with normal behavior passes with the same number type. Fix the setup, then use a physical-SIM number and act like a person for the first days.

## What apps look at

- IP: datacenter and known proxy ranges score badly; residential or mobile IPs pass.
- Device: emulators, rooted phones and reused device IDs are flagged.
- Behavior: adding 200 contacts or sending links in the first hour triggers automatic bans.
- Number: VoIP ranges and prefixes with a history of mass sign-ups.

## A sign-up that lasts

- Physical-SIM number from the same region as your IP.
- Real device or a clean profile, app updated.
- Set a profile photo and name, wait, then use the account slowly for a few days.
- Enable two-step verification where available.

## FAQ

**Will SMS Nitro refund a banned account?** The number did its job when the code arrived, so the activation is not refundable. Rentals that stop receiving SMS during the period are replaced.

Source: https://smsnitro.com/help/account-banned-after-signup